(615) 713-1441
INFINITI of Cool Springs

(615) 713-1441

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New LOWER Maintenance Pricing | See Advisor for Details

INFINITI of Cool Springs

Service & Parts Center

Ensuring the health and performance of your vehicle is our top priority. Our dedicated team is committed to providing premier care for your INFINITI, keeping it running smoothly and efficiently. We take pride in delivering personalized service that exceeds the ordinary repair shops. Your peace of mind is paramount, and our goal is to get you back on the road quickly and confidently.

Don’t wait – give your INFINITI the exceptional care it deserves and schedule your service appointment today! Our locally owned and operated facility, led by Carmine Grassi, proudly offers friendly, personalized service every time you visit. Come experience the difference.

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Specials & Coupons

Service Financing

Tire Specials

Specials & Coupons

Service Financing

Tire Specials

Our Services

Ready for the Road Ahead

Oil & Filter Change

Oil & Filter Change

Brake Services

Brake Services

Tire Maintenance

Tire Maintenance

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Ask Us About Our

Complimentary Multi-Point Inspection

Upon completion, our Service Advisors will provide you with an easy-to-read report to let you know if anything needs attention and work with you to help ensure the vehicle is ready for the road ahead.

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The Infiniti Total Ownership Experience®

Explore the Benefits

Battery Service

INFINITI Courtesy Vehicle

To make your service experience as convenient as possible, participating Retailers are dedicated to providing you a complimentary INFINITI Courtesy Vehicle whenever your INFINITI is in for warranty repair.

Oil & Filter Change

Roadside Assistance

If you get a flat tire, run out of gas or need other assistance, we offer Roadside Assistance 24 hours a day, 365 days a year. Simply call 1.800.662.6200 (Option #1) from anywhere in the continental U.S. and we’ll immediately offer support.
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Genuine Infiniti

Parts & Accessories

Shop from an expansive collection of Genuine INFINITI Parts and Accessories—designed and manufactured to integrate seamlessly with your INFINITI vehicle. Put your trust in INFINITI's quality standards and limited warranty on genuine parts and accessories.
Parts & Accessories

Vehicle Recalls

Is Your Vehicle Affected?

Use the INFINITI Recall Lookup tool to confirm if your vehicle is affected and to obtain instructions specific to your vehicle.
INFINITI Recall Lookup Tool

INFINITI Service Questions in Franklin, TN

Where can I get INFINITI service in Franklin if I live in Nashville?
INFINITI of Cool Springs Service Center is in Franklin and serves all of Nashville. Schedule online and note your model and concern so your advisor can prepare. Nashville drivers use the same scheduler as Franklin customers, so add your model and concern.

Which routine services does INFINITI of Cool Springs offer in Franklin, TN?
INFINITI of Cool Springs offers oil and filter changes, brake services, tire maintenance, battery services, and alignment checks, among other services. A multi-point inspection report from your advisor is available. Ask your advisor which of these services your INFINITI is due for based on mileage.

Can I buy tires through the INFINITI Tire Advantage program in Franklin?
Yes, INFINITI of Cool Springs offers tires through the INFINITI Tire Advantage program, and tire specials are promoted. Ask the team to confirm tires for your model and schedule installation. Tire fit depends on your model and driving, so confirm sizing with the team before you buy.

Where can I find INFINITI service specials and repair financing in Franklin?
INFINITI of Cool Springs posts current INFINITI service specials online, and financing covers repair costs, so ask your advisor which offer fits your visit. Offers and financing are separate, so check both before you approve a repair. Ask your advisor how financing works and which repairs qualify before the repair starts, and bring the offer you want to use.

How do I order Genuine INFINITI parts from INFINITI of Cool Springs?
Request Genuine INFINITI parts from INFINITI of Cool Springs through Parts and Accessories. Genuine INFINITI parts carry INFINITI's limited warranty, so ask about installation when you schedule. Ask whether installation can be scheduled with your parts request. Share your INFINITI's model and the part you need so the Cool Springs team can confirm fit and availability.

How do I look up open recalls for my INFINITI by VIN?
Use the INFINITI recall lookup with your VIN, then tell INFINITI of Cool Springs about any open recall when you book. Open recalls need the right parts on hand, so tell the team early. Recall work is booked apart from routine service, so mention which recall you found.

Does INFINITI of Cool Springs offer a courtesy vehicle during warranty repairs?
INFINITI provides a Courtesy Vehicle when your INFINITI is in for warranty repair at participating retailers. Ask INFINITI of Cool Springs whether it applies to your vehicle and your visit when you schedule, so the team can arrange it ahead of time.

What does INFINITI Premium Care cover on a new INFINITI?
INFINITI Premium Care is INFINITI's maintenance program included with new INFINITI vehicles, covering up to three years or the model's designated mileage period, whichever comes first, and it includes oil changes and tire rotations. Services and eligibility depend on model year, so see INFINITI Premium Care and ask INFINITI of Cool Springs how it applies to your vehicle.