INFINITI of Cool Springs Service Center Staff

Every member of our team is dedicated to one goal: making sure you are totally satisfied with every aspect of your visit. We’ve satisfied thousands of customers during our time here. Now it’s your turn.

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Alex Boyd

Alex Boyd
Express Technician

Alex worked as an express technician at Darrell Waltrip Honda for two years, and he started working for INFINITI of Cool Springs in 2016.

Anthony Lopez

Anthony Lopez
Express Technician

Anthony started working at INFINITI of Cool Springs in 2017. He attended Tennessee College of Applied Technology for 20 months. He has been working on cars for three years.

Ben Burgess

Ben Burgess
Technician

Ben is a NADC graduate, and has been working for INFINITI since 1999. He loves the outdoors, and he enjoys riding horses and fishing.

Bill Bui

Bill Bui
Technician

Billy started in express tech in 2014, and he worked his way to the position of main shop technician in 2015. He was born in Nashville, TN, but his parents are from Vietnam.

Blake Goolsby

Blake Goolsby
Service Advisor

Blake has been working here since 2011. He has over 20 years in the automotive service industry. He has been given the INFINITI award of excellence in 2016 and 2017. In his free time he enjoys cooking.

Brandon Moretti

Brandon Moretti
Part Advisor

Brandon has worked here since 2015. He likes working on cars, and he enjoys pizza.

Brian Casher

Brian Casher
Service Technician

Brian has over fifteen years of automotive experience, and he started working for INFINITI of Cool Springs in 2016. He absolutely loves his job and the people with whom he works.

Byron Hill

Byron Hill
Internal Service Manager

Byron has been in service management for over 30 years.He heads up the new and used car service departments.

Daniel Griffith

Daniel Griffith
Loaner Fleet Manager

Daniel has worked for INFINITI of Cool Springs since 2015. He has had experience in several positions within the dealership since employed. He is originally from Chattanooga, TN; his heavy interest in music brought him to Nashville. In fact, he is probably at a concert right now.

Daniel Skinner

Daniel Skinner
Service Technician

Daniel is from Hopkinsville, KY. He has been working with wholesale and aftermarket parts since 2014. He is also a full time paramedic student.

Don Nye

Don Nye
Service Assistant

Frank Marshall

Frank Marshall
Service Administrator

Frank has over 30 years of experience as a service advisor. In 2008, he moved from California to Tennessee. He spends his free time golfing, fishing, and coaching baseball.

Glen Hecker

Glen Hecker
Service Technician

Glenn has been working for INFINITI and Nissan since 2007, and he is ASE certified. He only owns Nissan and INFINITI cars. He road races Nissans as a hobby.

Hunter Bowker

Hunter Bowker
Parts Advisor

Hunter was born and raised in Tennessee. He has been in the automotive parts business since 2000, and he has been with INFINITI since 2008.

Jay Garner

Jay Garner
Service Advisor

Jay has over twenty years of sales and management experience with luxury cars. He started working with INFINITI in 2017.

James Bushaw

James Bushaw
Technician

James has worked as a technician since 2006, and he graduated with honors from Nashville Auto Diesel College.

Joel Andrade

Joel Andrade
Parts Manager

Joel has been an automotive parts professional since 1996, and he started working with INFINITI in 2011. He is originally from southern California, and he enjoys fishing and traveling in his free time.

Joshua Beans

Joshua Beans
Express Lead Technician

Joshua has been working at the dealership since 2016. He has been working on cars for ten years, and he is a Marine Corps veteran of eight years.

Juan Gallegos

Juan Gallegos
Technician

Juan started in 2015 as an express technician and worked his way to a main shop technician. He likes to spend as much time as he can with his wife and son.

Keith Rhodes

Keith Rhodes
Technician

Keith has over 20 years of experience, and he loves spending time with his family.

Kristopher Crow

Kristopher Crow
Master Technician

Kris has been working for INFINITI and Nissan as a master technician since 2000. He started working at INFINITI of Cool springs in 2016. He enjoys working with RC racecars in his free time.

Lee Rankin

Lee Rankin
Technician

Lee has been a technician since 2000; he has backgrounds in domestic, European, and Japanese vehicles. He has lead tech and foreman experience. He started working for INFINITI in 2015.

Libbie Batsel

Libbie Batsel
Service Advisor

Libbie has been in the service department world for almost ten years. She feels that she was born to take care of others. She worked for several different auto companies before moving to Brentwood, TN. She started working with INFINITI shortly after the move. She loves her job, and she always strives to provide the greatest customer service possible.

Marc Cooper

Marc Cooper
Service Advisor

Marc is 44 years old. He worked in the food service industry for 20+ years. He has owned multiple restaurants and he heven had locations in casinos in San Diego. He has worked as a service advisor since 2015, and he started working for INFINITI in 2016.

Matt Paul

Matt Paul
Technician

Matt has been working on cars since he was a kid. His favorite hobby is drifting.

Mitch Kuelker

Mitch Kuelker
Technician

Mitch began working at INFINITI of Cool Springs in 2016. He loves fishing, and he enjoys spending time with his family.

Mitch McDonald

Mitch McDonald
Service Manager & Shop Foreman

Mitch is the former master technician for Ford and INFINITI. He has been in the automotive business for twenty years, and has been at the dealership since 2005.

Nicholas Pasquale

Nicholas Pasquale
Express Technician

Nic is currently attending Tennessee College of Applied Technology. He started working for the dealership in 2017, and he has been working on cars for two years.

Oscar Iraheta

Oscar Iraheta
Express Technician

Oscar started working at the dealership in 2017, and he has been working on cars for three years.

Rachael Jelonek

Rachael Jelonek
Express Service Advisor

Rachael has been with INFINITI since 2015. She works hard to ensure all of our customers have a truly exceptional experience in a timely manner.

Robert Burton

Robert Burton
Service Technician

Robert has been working on cars since 2008, and he has been with INFINITI since 2013. His hobbies are riding motorcycles and playing baseball.

Ron King

Ron King
Loaner Assistant

Ruben Arcega

Ruben Arcega
Master Technician

Ruben has sixteen years of experience. He has been here since 2003, and he is a Tennessee Tech graduate.

Ryan Dunning

Ryan Dunning
Service Advisor

Ryan is 28 years old; he has a wonderful fiancé and a two year old daughter. He has been working as a service consultant for different companies since 2009. He is proud to be a part of the INFINITI group, and he strives to provide exceptional customer service.

Stevens Rivera

Stevens Rivera
Technician

Stevens has been with INFINITI since 2016. He graduated from TN College of Applied Technology, and he enjoys working on hot rods in his spare time.

Trance Patton

Trence Patton
Loaner and Fleet Consultant

Trence is from Franklin, TN; he graduated from Franklin High School. He has worked at the dealership since 2014.

Trenton Richardson

Trenton Richardson
Service Technician

Trent has been in the automotive industry since 2005. He has been with INFINITI since 2006. He has always had a curious mind, He used to take things apart to see how they worked when he was younger. He enjoys being an automotive technician because it involves critical thinking skills and a scientific based approach to resolve issues.

Warren Pettit

Warren Pettit
Technician

Warren has been working on cars since 1990, and he has been working here since 2014. He enjoys playing racquetball in his free time.

Will Baker

Will Baker
Loaner Fleet Manager

Will has been at INFINITI of Cool Springs since 2014. He lives in Murfreesboro with his two dogs. He loves cars and spending time with his friends and family.

Wilson Cook

Wilson Cook
Master Technician

Wilson is a NADC graduate, and has been working at the store since 2013.